Tag Archives: conversation

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When did you stop being a customer?

When you go to work do you con­ciously think, ‘right, I’m at work now. I’m a pro­fes­sional. I’m not going to think about that great Paul Smith suit I saw at the week­end; or those amaz­ing black shoes or won­der if there will be any tick­ets left for the X Factor Live Show Final!’ Of course

In marketing we trust?

In the past, people read­ily soaked up what they’ve read in pub­lic­a­tions or watched on TV; pos­sibly due to people hav­ing a ‘lim­ited’ soap box to give feed­back to the people push­ing the mes­sages. This ‘mono­l­ouge’ thank­fully, has changed. New forms of com­mu­nic­a­tion have paived the way for 2-way con­ver­sa­tions about products, ser­vices and people.

Don’t knock the weather; nine-tenths of people couldn’t start a conversation if it didn’t change once in a while.”

Why is it that some people seem to be able to strike up a con­ver­sa­tion with ease. Effort­lessly mov­ing from one sub­ject to the next… Oh to have the abil­ity to know exactly what will get you on-side right from the off. A lot of us have felt/thought it at some point I’m sure… No mat­ter where